Shipping policy
KAMBER XCLUSIVE — SHIPPING POLICY
ORDER PROCESSING & FULFILLMENT
Please allow 2–3 weeks for production and fulfillment on applicable Kamber Xclusive orders.
KX products may be produced and fulfilled using different methods depending on the item, availability, and release. Because of this, processing times may vary between products.
Some items are produced specifically for limited releases or after an order is placed, while other products may already be in stock and ready to ship.
The 2–3 week timeframe refers to production and fulfillment before shipment and does not include the carrier’s transit time.
READY-TO-SHIP ITEMS
Certain products, including select accessories, stickers, banners, and other in-stock merchandise, may be processed and shipped sooner than the standard 2–3 week production window.
If your order contains both ready-to-ship and production items, fulfillment may be based on the item with the longer processing time. In some cases, items may be shipped separately.
SHIPPING & DELIVERY
Once your order has been fulfilled and shipped, you will receive tracking information using the email or contact information provided at checkout.
Estimated delivery times shown by the shipping carrier begin after fulfillment is complete. Carrier delivery estimates are not guaranteed by Kamber Xclusive.
Kamber Xclusive is not responsible for delays caused by shipping carriers, weather, holidays, service disruptions, or other circumstances outside of our control.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing a complete and accurate shipping address at checkout.
Once an order has entered fulfillment or has been shipped, we cannot guarantee that an address can be changed. Kamber Xclusive is not responsible for packages delivered to an incorrectly entered address.
If a package is returned to us because of an incorrect or incomplete address, additional shipping charges may apply before the order can be shipped again.
LOST, STOLEN OR DELIVERED PACKAGES
Once a package has been transferred to the shipping carrier, delivery is handled by that carrier.
If tracking shows that a package has been delivered but you cannot locate it, please check around the delivery location and contact the carrier directly. We will assist when reasonably possible, but we cannot guarantee replacement or reimbursement for packages confirmed as delivered by the carrier.
LIMITED RELEASES
Limited-release products may not be available for replacement once sold out. Please review all product information, sizing, shipping details, and your shipping address carefully before completing your purchase.
QUESTIONS
For questions regarding an order or shipment, please contact Kamber Xclusive through the contact information provided on our website and include your order number.